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THE FIRST TIME RANDY TRAVIS RELEASED “ON THE OTHER HAND,” IT STOPPED AT NO. 67. A YEAR LATER, THE SAME SONG WENT TO NO. 1—AND HELPED PULL NASHVILLE BACK TOWARD ITS COUNTRY ROOTS. Before Randy Travis became the voice behind “Forever and Ever, Amen,” he was Randy Traywick, a troubled teenager from North Carolina who kept finding his way into courtrooms and jail cells. He had dropped out of school. He had been arrested more than once. He could sing, but talent alone was not enough to keep his life from falling apart. Then Lib Hatcher heard him perform. Lib helped run a Charlotte nightclub called Country City U.S.A. She gave Randy work, a place on the bandstand and something he had rarely been given before: responsibility. When he faced the possibility of returning to jail, she stood before the court and agreed to supervise him. At night, Randy sang the songs of George Jones, Lefty Frizzell and Merle Haggard. His voice was low, patient and unmistakably traditional. It sounded nothing like the polished country-pop Nashville was chasing in the early 1980s. That was exactly the problem. Record labels repeatedly turned him down. His sound was considered too old-fashioned. But Lib kept taking him back to Nashville until Warner Bros. finally signed him and changed his name to Randy Travis. His first Warner single was “On the Other Hand.” Released in 1985, it barely moved. The song stalled at No. 67—a result that could have ended a new artist’s career before most listeners had even learned his name. Warner released “1982” next. It climbed to No. 6, and suddenly radio programmers began paying attention to the deep-voiced singer they had overlooked. So the label made an unusual decision. It released “On the Other Hand” again. The recording had not changed. Randy had not changed. But this time, listeners were ready. By July 1986, the same song that had failed a year earlier was No. 1. Its story was simple: a married man tempted by another woman, until the wedding ring on his hand reminded him what he stood to lose. Randy did not oversing it. He let the guilt remain quiet. He let the steel guitar breathe. He sounded like the country music Nashville had nearly left behind. Then came Storms of Life. Then a run of seven straight No. 1 singles beginning with “Forever and Ever, Amen.” Soon, traditional voices like Alan Jackson and Clint Black were finding room on country radio again. But before Randy Travis helped change the direction of country music, he was a young singer whose first major single had failed. The song needed a second release. Randy had once needed a second chance. Lib Hatcher gave him one long before Nashville did.